The insurance part of Gjensidige buys products and services for approximately three to four billion NOK on a yearly basis. This is a considerable volume which provides us with an opportunity and a responsibility to carry out efficient competitions, stimulating to development and innovation in those markets we operate in.

Good and fair competitions secure a good reputation and good contracts. The main strategy for procurement in Gjensidige is therefore: ”Execution of fair competitions and high quality procurement processes”

Demands to our suppliers

Ethics and corporate responsibility
In all areas Gjensidige has high demands regarding business ethics. To employees involved in business relations special rules and guidelines apply.

Gjensidige's suppliers are asked to sign a declaration of corporate responsibility. In connection with all relevant procurement processes there is an addendum containing climate and environmental questions. Gjensidige is concerned about climate changes and attempt to collaborate with suppliers which are certified or have an expressed aim towards reducing climate changes and waste.

Many suppliers deliver services directly to those of our customers who have been exposed to damage. These are especially valuable and important suppliers and we regard it as an important task to select the right ones. These suppliers are in every aspect Gjensidige's extended arm in connection to claims settlements.

e-procurement tools:
Electronic B2B tools simplify and accommodate for compliance with corporate procurement policy and main strategy for procurement. The Company uses Mercell and Contiki for sourcing and contract management and Basware Purchase Management and Invoice Processing for ordering and paying. There are no electronic gaps in the procurement process. We aim to be among the best when it comes to applying and utilizing e-Procurement tools. We believe that this gives us a leverage in quality and efficiency in all stages of the procurement process.


Declaration of CSR for suppliers to the Gjensidige-group

Requirements for procurements (extract from Group Procurement Policy)

Requirements for procurement (extract from the Group Procurement Policy)

Gjensidige must always act in accordance with good business ethics and ensure high ethical standards regarding procurements. Refer to Gjensidige's ethical regulations and especially to the regulations for impartiality. Also refer to "Clarification of ethical regulations for employees who have contact with or are responsible for suppliers".

The following requirements apply to procurements for the group:

Procurements shall, as far as possible, be based on competition. Any exemption from this basic requirement must be justified and documented.
Predictability, transparency and verifiability are to be maintained throughout the procurement process.
The selection of qualified tenderers and the awarding of contracts is to be based on objective and non-discriminatory criteria.
Independence is to be practised in all procurement processes. This means that, for example, persons with close ties to the supplies and the suppliers cannot be the Procurement Manager in a procurement process.
Employees who participate in a procurement process are required to report whenever their participation may lead to a questioning of their impartiality.
When the terms otherwise are equal, suppliers who are customers and/or distributors in the group are to be prioritised as suppliers. When several suppliers are customers and/or distributors in the group, the supplier/distributor that is considered the most important is to be given priority.
To the extent practically possible and appropriate, all larger procurement contracts are to be signed by a Procurement Manager. The Budget Manager, Concept Manager or Contract Manager/Logistics Manager should also sign.
Requirements for environmentally friendly procurements

To reduce the pressure on the environment and to care for future generations, procurements for the group are to be made with the most environmental efficiency possible. This means the greatest value creation with the least environmental damage.

Outsourcing of critical or important operational functions

When selecting a service provider for any critical or important operational function or activity, ensure that certain conditions are met, including:

the potential service provider has the ability, capacity and any authorisation required by law to deliver the required functions or activities satisfactorily, and that no law – in particular regarding rules on data protection – will be breached as a result of the outsourcing; and
it has adopted all means to ensure that no explicit or potential conflicts of interest arise between you and the provider.